1. Customer under 18 years old MUST be accompanied by at least one adult.

2. Please be sure to provide accurate and complete information upon booking. This includes name, gender, valid contact information (preferably a mobile phone), accurate flight information, tour location, etc., This helps to avoid any errors upon the reservation because errors affect travel. Any losses due to inaccurate or invalid information will be at your own cost and the company will not be held responsible. 

3. Various hotels may have different deposit policy passengers need to comply with. No specific bed type or the position of the tour can be guaranteed at each hotel. Usually 2-4 people can stay in each room maximally. Hotel check-in time starts at 15:00.

4. This tour does not accept any City Pass or your own tickets for any of the attractions. Tour attraction admission charges and meal expenses are subject to change at any time without notification. Any purchased ticket cannot be refunded for lower prices.

5. The tour company has the right to make appropriate adjustments to the itinerary under the conditions of facilitating the operation for the tour group. This, however, will not reduce the items that should be included in the itinerary.

6. During the actual trip, the tour guide or driver has the right to appropriately adjust the tour sequence, stay time or assembly time of scenic spots according to the weather, traffic, and other conditions to ensure the smooth progress of the trip.

7. If the scenic spots are temporarily closed or closed on a particular holiday, etc., the tour guide will adjust the appearance according to the actual situation or replace the location with another scenic spot to ensure the richness of the itinerary. The opening hours and capacity limits of certain attractions and national parks will be subject to change from time to time due to the COVID-19 pandemic. When the operating hours and capacity restrictions have an impact on the itinerary, it shall be regarded as force majeure. Thank you for your understanding.

8. Children under the age of 8 require a booster seat in order to participate in the tour group. The tour company provides the rental service for $10.00/person/day. Please make a request when booking the itinerary so that we may have the booster seat ready in advance. Please understand that the violations and fines are borne by the guests themselves. There is no need for a booster seat for bus travel on the day of travel, and the fee can be refunded to the guest.

9. Normal health conditions are required to participate and enjoy our full itineraries. Contact us for specific policies or information regarding passengers with disabilities who do need to provide advance notification to make a reservation. The tour company do not guarantee a wheelchair lift-equipped bus and/or seating availability to disabled passengers without prior notification and approval.

10. We may alter these terms and conditions from time to time and post the new version on our agents’ website. It is your responsibility to check the [Terms & Conditions] on their website regularly and prior to making a reservation. Unless specifically stated otherwise herein or required by law, The tour company shall not be liable for any consequential, compensatory, indirect, incidental or punitive damages arising out of or in connection with the performance of its obligations under these terms and conditions.

11. Due to the oil price soar and the cost of vehicle greatly increased, starting April 1, 2022, please be advised that all bus tours will be subject to an additional fuel surcharge of $6 per person per day, which will be paid together with the tour fees when you place the order. 

Notes:

1. Paid tour fee will NOT be refunded in the case of no-shows on the day of departure.

2. If the guest quit during the trip or fails to participate in any itinerary due to personal reasons (no travel documents, late arrival, illness, accident, etc.), the paid tour fare will not be refunded, and no other services will be compensated.

3. Additional hotel bookings before or after the tour as well as other services are subject to hotel cancellation policy to determine if a refund is possible.

4. In the event of weather, war, strikes and other force majeure that make it impossible to tour, The local tour company will try its best to protect the safety of guests and their property. The local tour company reserves the right to cancel or adjust part or all of the itinerary, and will not bear any direct or indirect responsibility caused by force majeure. The paid tour fee is non-refundable.