* Tickets can only be used on the specified dates.

* Customer must hold the Antelope Canyon valid confirmation form, and needs to be at the site 30 minutes in advance to exchange for an entry ticket; if late, it will be disqualified and not refunded.

* Lower Antelope customers must be on site half an hour in advance, exchange tickets with staffs on site. If late, no refund will be made.

TIME and TIME ZONE

All times on this tour page and confirmations are in ARIZONA TIME (Summer time: Same time as Pacific Time; Winter time Same time as Mountain Time. - No Daylight Saving Time - Not Utah Time - Not Navajo Nation Time). Because the Utah State Line is less than 7 miles away, cell phone towers from Utah (and the surrounding Navajo Nation) often will be the wrong time! Do yourself a favor and do like the locals do: Manually set your cell phone to PHOENIX, AZ time.

* You can only make cancellation more than 7 days before depature.There will be a non-refundable booking fee which is 6% of order total amount per booking.

* Due to the weather in Antelope Canyon, it is prone to natural disasters leading to the canyon being closed. The company will provide a full refund.
* If customers are late due to traffic or car accidents, or any other persoanl reasons causing their absence, refunds won't be avaliable.

* The following dates are our high-volume times. All tours during these periods have a mandatory 9-day in advance cancellation or modification.
Easter Weekend April
Memorial Day Weekend
4th of July Weekend 
Labor Day Weekend Sep
Columbus Day Weekend Oct
Thanksgiving Weekend Nov
Christmas
New Years Eve/Day