Overview
*Ice Museum tour, built with over 1.000 tons of ice and snow (it keeps a temperature of 25’F (-7’C) year round)
*Relax in the healing waters of Chena Hot Springs, Hot Tub or outdoor Rock Lake (children under 18 are not allowed to use the Rock Lake)
*The Activity Center is a great location to warm up while waiting for the Northern Lights.
*We will allow plenty of time for photography to ensure you will not forget this experience
IS THIS TOUR FOR ME
Itinerary
Itinerary
Meeting Points 2
Itinerary
Fee Details
Fees Related
Inclusion
*Pick up/drop off within the city limits of Fairbanks or North Pole
*Admission to the Hot Springs
*Admission to the Aurora Ice Museum
Exclusion
*Cocktail in the ice museum
*Food, snacks or beverages.
Order Agreement
Tips:
*We cannot guarantee that you will be able to see the Northern Lights
*Please bring bathing suits, bath towels, 50 cents for each locker (2 quarters) and a picture id if you’d like to purchase the cocktail in the ice museum. We also recommend to bring some shower slippers for the hot springs.
*Children under 18 are not allowed to use the outdoor natural adult Rock Lake
Terms and Conditions:
To receive a full refund, travelers may cancel up to 48 hours before the experience start date in the local time zone. No refunds will be given after that time period.
if we must cancel the tour due to less than minimum capacity, dangerous weather conditions, or emergencies.
Please note: The online booking fee is not refundable.
We are aware that sometimes unforeseen circumstances and illness can prevent our customers from taking their tour. For this reason, we highly recommend you buy travel insurance before your trip.
NO SHOWS/ UNUSED SERVICE/ LATE SHOW UP
Punctuality is extremely important when traveling with a group. Our waiting policy at pick-up is 15 minutes. If guests do not arrive within that time, it is considered a no-show and no refund will be given. This policy pertains to all our tours, including tours beginning from our property.
Any pre-booked/reserved service not checked-in for is considered a no-show and no refund will be issued.
Any reservation not used/ claimed is non-refundable.
We are not responsible for missed appointments.
CANCELLATION PROMPTED BY OUR COMPANY
Guest safety is our major priority, hence we reserve the right to cancel or alter any itinerary as conditions require. Any changes made will be in the interest of Alaska Wildlife Guide LLC passengers or as a result of circumstances beyond Alaska Wildlife Guide LLC control. In case of a full cancellation, we will refund 100%. In case of a partial cancellation, we will do a partial but fair refund.