-One igloo per package, three guest maximum per igloo.

-For UTV/snow machine tours: Drivers must be 16 years and up, and riders must be 8 years and up.

-For heli tours: 300 lbs per seat including gear. Guests under 2 are free and must ride on a lap according to FAA regulations. Guests 2 years and up are a full paying seat and cannot be on a lap.

-For sled dog experience: Children under 4 can sit in a lap and are free of charge. 

-Sled dog and machine activities not recommended for those who are pregnant or elderly.

-We start check-in at 4pm, and check-out is at 12pm. Guests are required to show a photo ID at time of check-in.

-We are unable to offer early check-ins or late check-outs, but we’re always happy to hold luggage at our front desk.

*We allow one reschedule per reservation, and charge a $80 change fee. Reschedules are subject to availability at time of the request and cannot be made less than 30 days prior to check in.

*Reservations can be cancelled and refunded in full for a $80 refund fee when cancelled within 24 hours of booking. 

*For all reservations outside of 24 hours:

-The reservation total is always 40% nonrefundable after booking.

-The reservation total is 60% nonrefundable 30-60 days prior to check in

-The reservation total is 100% nonrefundable within 30 days

*Additional activities booked outside of a package are fully refundable up until one week prior to check in, and are
considered final after that time. Activities booked within 45 days of checkin must be paid in full at booking.

If you would like to opt out of an activitiy included in your package, you are welcome to make swaps for alternative
activities (of equal or lesser value, difference will be due when swaping for an activity of greater value), but we do not
offer partial refunds on package prices.

Due to the strict nature of our cancellation policy, we HIGHLY suggest procuring trip insurance prior to traveling, and
recommend TravelGuard. We will never file a claim on your behalf, but are always happy to provide the supporting
documentation for you to file your claim. Please note that cancelled flights are not an exception to our cancellation
policy.