Tips:
1. Customer under 18 yrs should be accompanied by at least one adult family member.
2. The itinerary will be subject to traffic and weather.
3. In case of attraction closures (due to holidays or construction, etc.), the tour guide may make some necessary changes to the itinerary accordingly.
4. This tour does not accept any City Pass or your own tickets for the attraction. Passengers who take this tour need to purchase admission tickets from tour escort on the departure date. Otherwise, we will stop providing services on the day.
5. Special situation (such as bad weather, road repairing, etc.) may delay the transportation.
6. All theme park tours are tours without a tour guide.
7. Guests can determine the parks to go when booking the tour, or after arriving at Orlando. (Gulf of Mexico Tour 1-day Tour is only available at Saturday and Sunday, St Augustine Tour Saturday Only).
8. The water parks are available seasonally. (The open time is according to the schedule of each park).
9. LEGOLAND Theme Park is available all year around. Guests can pay an additional $20/person and upgrade their tour to go both LEGO theme park and water park (LEGO Water Park cannot be selected alone). For the guests who decide to go to Lego Theme Park or Lego Water Park, there will be $10/person transportation fee and service fee.
10. As a reminder, due to the rule imposed by Universal Parks, if you choose Volcano Bay Water Park as one of your destinations, you must also purchase the tickets of Universal Studios and Island of Adventure as well. For those who wish to go to Volcano Bay Water Park, please reserve 3 days for the three theme parks.
11. Deep Sea Fishing Tour may close due to the weather or the ship. We advise an advance reservation for Deep Sea Fishing Tour.
12. Non-complimentary-airport-pickup time, we provide paid airport pick-up service, detailed information refers to Day 1.
13. There IS a penalty for any 3rd or 4th passengers who joins the tour for free of charge but becomes no show on the departure date. The current amount of such penalty is set as 85% of the published retail price of the 1st or 2nd passenger.
14. Domestic flights guests wait for tour escort at luggage area; International flights guests wait for tour escort at the exit of the terminal building.
Terms and Conditions:
1. If the weather condition, war, general strikes, and other unforeseen circumstances interrupt the journey, our company reserves the right to rearrange the journey without refunding the tour fee.
2. Cancellation & Re-schedule Policy:
a. More than 17 days prior to departure date (EST): Free cancellation with full refund. Please reconfirm the penalty for the added hotel or flight ticket.
b. Less than 16 days but 10 days prior to departure date (EST): 50% of total purchase amount can be refunded.
c. Less than 9 days prior to departure date (EST) or on departure day (EST): 100% penalty. No refund.
d. Additional hotel bookings before or after the tour as well as other services are subject to hotel cancellation policy to determine if a refund is possible.
e. If the guest quit during the trip or fails to participate in any itinerary due to personal reasons (no travel documents, late arrival, illness, accident, etc.), the paid tour fare will not be refunded, and no other services will be compensated.
