1, Tickets CAN NOT be refunded once confirmed.

2, After confirmation, please print and bring the following confirmation form and your photo ID or passport to check in at the box office.

3, Customer must arrive 45 minutes prior to your tour time to reserve your spot. otherwise reservation will be cancelled with no refund.

4, Please locate our staff member by the ticket office to redeem the ticket, after the redemption: go to Lower Antelope Canyon "KEN'S TOUR" to attend the tour.

5, Mar 10, 2019 – Nov 2, 2019, Antelope Canyon time is the same as Pacific time.

  Nov 3, 2019 – Mar 8, 2020, Antelope Canyon time is 1 hour ahead Pacific time.

6, For safety, people who may not be physically capable of completing the hiking required during the tour or pregnant are not allowed to participate.

7, Cameras are welcome but please DO NOT bring tripods, monopods or/and selfie sticks. Bags are also NOT allowed on the tour.

8, Due to the holiday peak season, the tour start time might be delayed and subject to adjustment by the staff.

9, If the canyon is not accessible due to uncontrollable circumstances such as weather conditions, tour fare will be fully refunded. Guests however must notify us as soon as possible.