Overview
• XEL-HA natural theme park snorkeling.
• Zero distance contact with marine life.
• Feel free to eat, drink and feast.
IS THIS TOUR FOR ME
Itinerary
Itinerary
Meeting Points 2
Itinerary
Fee Details
Standard Price
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Fees Related
Inclusion
1. Lunch, drinks (Buffet Lunch in the park).
2. Tickets for the attractions mentioned in the itinerary.
3. English Spanish bilingual leader.
4. Luxury air-conditioned car hotel pick-up and drop-off, toll fee.
Exclusion
1. Insurance.
2. Entrance fee for paid attractions in the park (e.g. scuba diving, playing with dolphins, etc.)
3. Private fees (such as Xel-Ha Park purchase photos, laundry, phone, shopping, etc.)
4. Anything apart from the cost included.
Optional Tours/Activities
Items | Prices |
---|---|
Optional projects in the park (prices are subject to the market price, subject to price changes without prior notice) | Adrenalina at Xcaret Park or Xel-Há Park: $59.99 Delphinus Dolphin Ride at Xcaret Park or Xel-Há Park: $119.99 Delphinus Interax at Xcaret Park or Xel-Há Park: $99.99 Delphinus Primax at Xcaret Park or Xel-Há Park: $159.99 Stingray Encounter Interactive at Xel-Há Park: $49.99 Sea Trek at Xcaret Park or Xel-Há Park: $64.99 Snuba Caleta at Xel-Há Park: $49.99 Snuba Cenote at Xel-Há Park: $49.99 Zip Bike at Xel-Há Park: $35.99 Please arrange your own self-funded items according to your wishes and time. The park tickets are full of activities |
Order Agreement
Tips:
* The itinerary will be subject to traffic and weather.
* In case of attraction closures (due to holidays or construction, etc.), the tour guide may make some necessary changes to the itinerary accordingly.
* This tour does not accept any City Pass or your own tickets for the attraction. Passengers who take this tour need to purchase admission tickets from tour escort on the departure date. Otherwise, we will stop providing services on the day.
* We make every effort to provide on-time service, it does not guarantee to arrive at or depart from any point as a specific time, which may be affected by any number of factor including weather, traffic, strikes, government shutdowns, war or terrorist attacks, or mechanical problem.
* Please reach the departure point on time and follow the arrangement of a tour escort.
* Before doing an individual activity or leaving the group, please get the agreement of the tour guide.
* Please inform hotel name, location and contact details when booking.
* Guests should be waiting for tour leader in the hotel lobby at the designated time.
The itinerary is mostly water sports. Visitors are advised to prepare swimming suits, bath towels and suitable equipment in advance.
* To protect the ecology, please use sunscreen items before entering the attraction.
* XEL-HA Park is open all year round from 8:30 am to 6:00 pm
* Tickets for children under 5 are free. (Guests who are under 5 years old and children are required to show relevant proof).
* ID cards must be presented for children under 1.40 metres but under 12 years of age to prove their age.
* It is strongly recommended that you arrive at the designated meeting place on time. If you are late for the trip, the company will not be responsible for any economic losses.
Terms and Conditions:
1. If the weather condition, war, general strikes, and other unforeseen circumstances interrupt the journey, our company reserves the right to rearrange the journey without refunding the tour fee.
2. Cancellation & Re-schedule Policy:
a. More than 32 days prior to departure date (EST): Free cancellation with full refund.
b. Less than 31 days but 25 days prior to departure date (EST):
Cancellation: 50% of total purchase amount can be refunded;
Re-schedule: 70% of total purchase amount can be refunded.
c. Less than 24 days prior to departure date (EST) or on departure day (EST): 100% penalty. No refund.
d. Additional hotel bookings before or after the tour as well as other services are subject to hotel cancellation policy to determine if a refund is possible.
e. If the guest quit during the trip or fails to participate in any itinerary due to personal reasons (no travel documents, late arrival, illness, accident, etc.), the paid tour fare will not be refunded, and no other services will be compensated.