* To ensure that you can join the tour smoothly, we recommend you read the following notes:
** If you need to change the pick-up location, please send an email to service@takeyourtrip.com to confirm the location 72 hours before the tour departs. (Please refer to our Standard Amendment, Cancellation and Refund Policy.)
** If you change your pick-up location and do not join the tour at the location you chose on time, you will likely miss the bus and will not be eligible for a refund.

* Please note that the order of the day-to-day itinerary is adjustable depending on the tour's start day. For a detail arrangement, please email or call us prior to the departure date to re-confirm. If you plan to leave in advance when on tour, please DO contact us for the final itinerary.

* If the attractions are closed due to holidays, the tour more likely will stop at the entrances for a photo opportunity.

* During spring/summer, we recommend passengers wear lightweight clothing and comfortable shoes. 
  During fall/winter, we recommend passengers wear layered clothing.

* Multiple departure/pick-up locations are provided as value added options for this tour/activity. Please note that you may be transferred to a central meeting point from the departure/ pick-up location (noted on your E-ticket) prior to departing on your tour/activity.

* In order to protect your own property, please bring any valuable items with you at any time. Please do not leave any valuable items on the bus/hotel/attraction/restaurant etc. Takeyourtrip, local operators, drivers and tour guides will not take any responsibility for any theft or loss at any location.

* Please Note:
  1. Guests are not allowed to use a CITY PASS and admission ticket purchased by themselves to join the sightseeing attractions included in this tour.
  2. Guests who do use a CITY PASS or admission ticket purchased by themselves, will not be offered the transportation service for that day, and will possible need to pay a penalty fee. Please consult your tour guide for details.

* Language: This tour is escorted by a professional bilingual tour guide and/or driver guide (English/Chinese). Tours and/or languages may be combined to operate this tour depending on the number of passengers who have booked a particular departure.

* Bus Arrangement: Passengers on the same reservation will be arranged on the same bus unless stated otherwise. If you wish to be on the same bus as another party /an existing reservation, please note your request with the reservation number in the comment section on the checkout page or notify us at least 24 hours prior to tour departure.

* Takeyourtrip cooperates with top local area tour operators and ensures the best quality of services to all travelers. We provide tour coaches that all are insured with a liability insurance coverage from $5,000,000 to $10,000,000 to make sure that your trips are safer and more enjoyable.

* The time we mentioned in the itinerary is for reference only. Please refer to your guide on tour for the actual arrangement. The visiting order and duration might be changed according to actual and practical situation for better service.

* This tour/activity is overseen by a select local operator in the region. Upon booking your tour or activity and after receiving confirmation, you will be issued an e-ticket detailing the local operator's name and contact information. If you require assistance finding a specific tour, please contact us for more information.

1. If the weather condition, war, general strikes, and other unforeseen circumstances interrupt the journey, our company reserves the right to rearrange the journey without refunding the tour fee. 

2. Cancellation & Re-schedule Policy:

    a.  More than 17 days prior to departure date (EST): Free cancellation with full refund. Please reconfirm the penalty for the added hotel or flight ticket.

    b.  Less than 16 days but 10 days prior to departure date (EST): 50% of total purchase amount can be refunded.

    c.  Less than 9 days prior to departure date (EST) or on departure day (EST): 100% penalty. No refund. 

    d.  Additional hotel bookings before or after the tour as well as other services are subject to hotel cancellation policy to determine if a refund is possible.

    e.  If the guest quit during the trip or fails to participate in any itinerary due to personal reasons (no travel documents, late arrival, illness, accident, etc.), the paid tour fare will not be refunded, and no other services will be compensated.

3. Regarding the "buy two get two free" promotion, the Cancellation & Re-schedule Policy for the third and fourth roommates who will be given away for free are as follows:

   a.  Early cancellation: If the first two guests participate in the group as usual, if the third and fourth guests who participate for free in the same room request to cancel their seats more than 9 days before the departure, they can enjoy free cancellation without any penalty.
   b.  Temporary cancellation within 9 days before departure: If the first two guests participate normally, and the third and fourth guests who participate for free in the same room cancel within 9 days before the departure, or if they do not show on the day of departure, we will charge a penalty of 50% of the original price of a room for two people for each temporary cancellation.
   c.  If the penalty is temporarily cancelled within 9 days before departure but not paid in full, or if it is NO SHOW on the day of participation, we will collect the above-mentioned penalty amount from the first and second participating guests in the order on the day of participation. If customers of the same order refuse to pay, it will be considered as unpaid group payment, and our company has the right to cancel all reservations for that order.